Privacy Policy

Last updated: January 1, 2026

Our Commitment to Privacy

At Arcadium, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game server management platform.

Information We Collect

Account Information

  • Email address and username
  • Password (encrypted)
  • Billing information for paid plans
  • Profile information you choose to provide

Server & Player Data

  • Game server configuration and settings
  • Player identifiers (Steam IDs, Xbox IDs, etc.)
  • In-game activity logs and statistics
  • Chat logs (if you enable this feature)

Usage Data

  • IP addresses and device information
  • Browser type and operating system
  • Pages visited and features used
  • Error logs and performance metrics

How We Use Your Information

  • Provide and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments and questions
  • Analyze usage patterns to improve our platform
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • All data is encrypted in transit (TLS 1.3)
  • Sensitive data is encrypted at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and employee training

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@arcadium.gg

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@arcadium.gg
  • Address: 123 Gaming Street, San Francisco, CA 94102