Find answers to common questions about Arcadium game server management platform.
Arcadium supports 15+ popular games including ARK: Survival Evolved, Minecraft (Java & Bedrock), Rust, Palworld, Valheim, V Rising, 7 Days to Die, Satisfactory, Project Zomboid, Terraria, Conan Exiles, Garry's Mod, Counter-Strike 2, and Team Fortress 2. We regularly add support for new games based on community demand.
Yes! Arcadium offers a free trial period so you can test all features before committing. No credit card required to get started. Visit our pricing page to learn more about trial duration and plan options.
Absolutely! Arcadium is designed to handle multiple servers across different games. You can manage all your servers from a single dashboard, set up automations that apply across servers, and sync player data globally.
We accept PayPal, Stripe, and cryptocurrency payments. Our in-game shop supports multiple payment methods so your players can purchase items and subscriptions using their preferred payment option.
We ship updates weekly with new features, game support, and improvements based on community feedback. You can track our development roadmap and request features on our community channels.
Yes, security is a top priority. We use industry-standard encryption for data in transit and at rest, regular security audits, and comply with data protection regulations. Your server data is isolated and only accessible by authorized users.
Yes, you can export your server configuration, player data, and other information at any time. We believe in data portability and want to ensure you're never locked in.
Arcadium maintains 99.9% uptime with redundant infrastructure and automatic failover. We monitor our systems 24/7 to ensure your servers stay online.
Yes, we provide a comprehensive REST API for developers. You can build custom integrations, automate tasks, and extend Arcadium's functionality to meet your specific needs.
We offer multiple support channels including email, Discord community, and in-app help. Our support team responds to inquiries within 24 hours. Premium plans include priority support.
Yes! The shop system is fully customizable. You can add your branding, custom themes, organize items into categories, and configure pricing and delivery methods.
Yes, Arcadium fully supports modded servers. For Minecraft, we support all major mod loaders (Forge, Fabric, Spigot, Paper). For other games, we support their respective modding ecosystems.